Keld Jensen

Keld Jensen has more than 20 years experience in international management, negotiation, and communication from his post as managing director of a listed Scandinavian company. As Chairman of the Centre for Negotiation at the Copenhagen Business School, one of the top business schools in the world, he teaches Business Administration, Management, and International Negotiation. He also teaches at other prominent Executive MBA schools worldwide as a guest lecturer.

A prolific author, Keld's internationally-acclaimed book Negotiating Partnership has been translated into four languages and published in more than 28 countries. He also writes feature articles for the national and international media and appears in the broadcast media as a highly-regarded commentator on international business issues. He is a frequent speaker at conferences around the world and has worked with numerous global businesses in a training and consulting capacity. He is the founder and CEO of MarketWatch Centre for Negotiation A/S, a consulting and training organization that has worked with private industry and governmental bodies in Europe, Asia, North America, and Africa. His company has subsidiaries in Singapore and the U.K.

Mark A. Young

Mark Young is an independent consultant, trainer, writer and lecturer in the field of mediation and negotiation skills training and analysis; his company, Rational Games, Inc, (www.rationalgames.com) serves a variety of clients in the public and private sectors in the US, UK and Germany. Mark’s business career has afforded him ample opportunities to do so, as he has served as a corporate lending officer at Chase Manhattan Bank, a strategic consultant at McKinsey & Company, a partner at Price Waterhouse Corporate Finance and a trade negotiator in the US Department of Commerce.

Paul Mallory

Paul is VP Development and Training for International Association for Contract and Commercial Management and joined the Association in 2009. He is responsible for IACCM’s global training, skills assessment and certification programmes.

Paul spent 30 years in Commercial Management in IT outsourcing, telecoms, software and defence electronics industries, culminating in a role in Fujitsu Services as Commercial Director, New Business.

His background is in leading major deal negotiations, and leading teams of up to 70 Commercial Managers.

Prior to joining IACCM, Paul was Director of Commercial and Business Development with a training company where he developed a portfolio of Commercial training programmes.

Paul was educated in Business Studies and Management Studies, and his background has been primarily focused in Commercial Management, training and business development.

Michael Tsur

Michael Tsur is a lawyer, and an expert in negotiation, conflict resolution, crisis management and mediation. He specializes in executive coaching of general managers, general directors and owners of companies in Israel and around the globe, working in particular on how to navigate complex negotiations and situations. Tsur is the founder and general-director of the Mediation & Conflict Resolution Institute-Jerusalem.

Since 2000, he has been an associate director at Consensus, a New York-based consultancy specializing in negotiation, conflict resolution and peace-building. For the last ten years, Tsur has been a member of various international teams in overseeing negotiations, including commercial and business, and cross-cultural challenges. Since 1996, Tsur has been an adjunct professor at the Hebrew University of Jerusalem, teaching in the Law Faculty, the Business school and in the master’s program in public policy. For the past five years, he has been an adjunct professor in the master’s program of the Dispute Resolution Institute, Hamline University, Minnesota. Since 2001, Tsur has also served as academic director of the Israel Management Center (IMC), the leading post-academic institute for management in Israel on the topics of negotiation, conflict resolution and crisis management. Since 2002, he has lectured numerous times as a faculty member of the Dispute resolution section of the American Bar Association, and on related topics for various associations around the globe—including Paris, London, Rome, Jordan, India, and other locales.

Michael has garnered years of expertise in resolving emergency situations, ranging from hostage crises to breakdowns in cross-national business negotiations to stand-offs with individuals who are mentally unstable.